Cancellation Policy

At SGL Techno, we aim to make the order cancellation process simple and convenient for our customers. We understand that customers may need to change or cancel their orders, and our team is here to assist them with their requests.

Requesting an Order Cancellation

If you wish to cancel an order, contact our support team as soon as possible with your order number and cancellation request.

Orders Not Yet Dispatched

Customers can request to cancel their orders before they are dispatched. Our team will review the request based on the current order status and applicable cancellation terms.

Orders Already Dispatched

Once an order has been dispatched, cancellation may no longer be possible. In such cases, the applicable return and refund policy will determine the available options.

Refunds for Cancelled Orders

If a cancellation is approved and payment has already been collected, any applicable refund will be initiated in accordance with our refund policy and applicable law.

The time taken for the amount to appear in your account may depend on your bank or payment provider.

Product Availability and Order Changes

If we cannot fulfill an order due to stock unavailability or another legitimate reason, we will communicate the available options, including cancellation and any applicable refund.

Contact Us

For cancellation requests, email info@sgltechno.com or call +91 96675 55955.

Please include your order number to help us review your request efficiently.