Terms and Conditions
1. Introduction
Welcome to SGL Techno (sgltechno.com). Our website provides information about our range of computer hardware, PC components, accessories, and other technology products. These Terms and Conditions explain the rules and guidelines for using our website, browsing products, and making purchases.
At SGL Techno, we offer a wide selection of computer hardware and accessories for gamers, professionals, businesses, and everyday users. Our product range includes PC components, storage devices, peripherals, and other essential technology products to meet different computing requirements.
By visiting or using our website, you agree to follow the Terms and Conditions mentioned on this page. We recommend that you read these terms carefully before using our website or placing an order. If you do not agree with these terms, please refrain from using our website.
2. Products and Information
We strive to provide accurate product descriptions, specifications, images, prices, and availability information for all products listed on our website.
Our product categories may include:
– Processors and CPUs
– Graphics cards and GPUs
– Motherboards and PC components
– RAM and memory modules
– SSDs, HDDs, and storage devices
– Power supply units and PC cabinets
– Cooling systems and computer fans
– Keyboards, mice, and gaming accessories
– Monitors, cables, adapters, and other computer peripherals
Product images are provided for illustrative purposes. Actual products may vary slightly in appearance, packaging, dimensions, or included accessories.
We reserve the right to update product information, correct errors, and modify product listings without prior notice.
3. Pricing and Payment
The prices of products listed on our website may change from time to time depending on product availability and market conditions. Any applicable taxes, delivery charges, or additional fees will be clearly communicated to customers at the time of purchase.
We aim to ensure that all pricing information is accurate. However, if a pricing or listing error occurs, we reserve the right to correct the error and take appropriate action regarding affected orders, subject to applicable law.
Customers must provide accurate billing and payment information when placing an order. Orders may be delayed, declined, or cancelled if payment cannot be verified or processed successfully.
4. Orders and Order Confirmation
Placing an order through our website constitutes an offer to purchase the selected products.
Once an order is placed, customers will receive an order confirmation or acknowledgement. However, the final acceptance and processing of the order will depend on product availability, successful payment verification, and the necessary checks. Orders will be prepared and dispatched once these requirements are completed.
SGL Techno reserves the right to cancel or decline an order if the product is unavailable, incorrect pricing is identified, suspicious payment activity is detected, or any other valid issue arises. In such cases, customers will be informed accordingly, and any applicable refund will be handled as per our refund policy and applicable laws.
If an order is cancelled after payment has been received, any applicable refund will be processed according to our refund policy and applicable legal requirements.
5. Shipping and Delivery
We aim to process and dispatch orders within the estimated timelines communicated at checkout or through our customer support channels.
Delivery timelines are estimates and may vary due to courier delays, weather conditions, public holidays, logistical issues, or other circumstances beyond our reasonable control.
Customers are responsible for providing a complete and accurate shipping address and contact information.
Please inspect your package upon delivery. If you receive a damaged, incomplete, or incorrect product, contact our support team promptly with your order details and relevant photographs so that the issue can be reviewed.
6. Returns, Replacements, and Refunds
Returns, replacements, and refunds are subject to our applicable Return and Refund Policy and the terms disclosed for the relevant product.
Depending on the product and circumstances, eligibility may depend on its condition, original packaging, included accessories, proof of purchase, and whether the issue is covered by the applicable policy.
Certain products may have specific return restrictions due to manufacturer conditions, software or licensing requirements, hygiene considerations, or other applicable limitations. Any such restrictions will be subject to applicable law.
If you receive a defective, damaged, or incorrect item, please contact us with your order number and supporting evidence.
Nothing in these terms limits any consumer rights that cannot legally be excluded under applicable law.
7. Product Warranty
Warranty coverage for computer hardware and accessories may vary by manufacturer, brand, product category, and model.
Where applicable, products may be covered by a manufacturer warranty or a separate warranty expressly provided by SGL Techno. Customers should review the warranty information associated with each product before purchasing.
Warranty claims may require an invoice, serial number, product packaging, or other supporting information. Physical damage, liquid damage, unauthorized modifications, improper installation, or misuse may affect warranty eligibility, subject to the applicable warranty terms and law.
SGL Techno does not represent that every product carries the same warranty duration or coverage.
8. Compatibility and Installation
Computer components differ in terms of socket type, chipset, dimensions, power requirements, memory standards, interfaces, and operating system compatibility.
Customers are responsible for checking product compatibility with their existing systems before purchasing, unless compatibility assistance has been expressly agreed upon with our team.
For example, processors must be compatible with the motherboard socket and chipset, RAM must meet the supported memory specifications, and graphics cards must fit the system and meet the required power supply specifications.
We recommend consulting the product documentation or a qualified technician before installing hardware. Damage resulting from improper installation or incompatible components may not be covered by the applicable warranty.
9. Website Use and User Responsibilities
You agree to use our website only for lawful purposes. You must not:
– Use the website for fraudulent, misleading, or unlawful activities.
– Attempt to gain unauthorized access to our systems or servers.
– Introduce malware, malicious code, or harmful software.
– Interfere with website functionality, security, or other users’ access.
– Copy, scrape, reproduce, or commercially exploit website content without authorization.
– Submit false information or misuse any forms, accounts, or purchasing facilities.
We reserve the right to restrict or suspend access where reasonably necessary to protect our website, customers, or business operations, subject to applicable law.
10. Intellectual Property
All website content, including text, graphics, logos, page designs, product descriptions, and other original materials, belongs to SGL Techno or its respective licensors, unless otherwise stated.
Product names, trademarks, logos, and brand assets belonging to third-party manufacturers remain the property of their respective owners and are used for identification and informational purposes.
No website content may be copied, republished, modified, or distributed for commercial purposes without prior authorization from the relevant rights holder.
11. Third-Party Brands and Links
Our website may display products from third-party manufacturers or include links to external websites and services.
These third parties operate independently and may maintain their own terms, privacy policies, warranty arrangements, and customer support procedures.
SGL Techno is not responsible for the content or practices of external websites that we do not control. Any applicable manufacturer warranty or authorized service arrangement will be governed by its own terms.
12. Limitation of Liability
To the extent permitted by applicable law, SGL Techno shall not be liable for indirect or consequential losses arising from the use of our website or the inability to access it.
We do not guarantee that the website will always operate without interruption, errors, or technical issues.
Nothing in these Terms and Conditions excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable statutory consumer rights.
13. Privacy and Personal Information
We may collect and process personal information required to operate our website, process orders, arrange deliveries, respond to enquiries, and provide customer support.
Our collection, use, storage, and disclosure of personal information are governed by our Privacy Policy.
By using our website, you acknowledge that you should review our Privacy Policy to understand how your information is handled.
14. Changes to These Terms
SGL Techno may update these Terms and Conditions from time to time to reflect changes in our products, services, website functionality, or legal requirements.
Updated terms will be published on this page along with the revised date, where appropriate. Your continued use of the website after updated terms become effective will be subject to applicable law.
15. Governing Law and Dispute Resolution
These Terms and Conditions shall be governed by the laws of India, subject to applicable consumer protection laws and other mandatory legal requirements.
Any disputes arising from the use of our website or purchases made through it shall be addressed in accordance with applicable Indian law and the jurisdiction of competent courts.
Nothing in this section restricts any statutory rights or remedies available to consumers.
16. Contact Us
If you have questions about these Terms and Conditions, product information, orders, warranties, or website policies, please contact us through the official contact details provided on our website.
**Website:** https://sgltechno.com/
**Customer Support:** Please use the contact information listed on our Contact Us page.
Thank you for choosing SGL Techno for your computer hardware and accessory needs.