Frequently Asked Questions

1. What products can I buy from SGL Techno?

SGL Techno offers a range of computer hardware and accessories, including processors, graphics cards, motherboards, RAM, storage devices, monitors, keyboards, mice, networking products, and other PC components.

Browse our product categories to explore current listings and availability.

2. Are your products genuine?

We aim to supply genuine products with applicable manufacturer warranty coverage. Please check the product details and invoice for information relevant to your purchase.

3. Can I build a custom gaming PC?

Yes, you can contact our team to discuss your intended use, budget, and preferred components. We can guide you on available parts and compatibility, subject to product availability and the services offered for your order.

4. How can I check component compatibility?

Review the specifications of each component before purchasing. Pay particular attention to CPU socket and chipset support, RAM generation, motherboard form factor, GPU dimensions, power supply capacity, and storage interfaces.

If you are unsure, contact our team with your current PC specifications and the components you want to purchase.

5. Can I order products for my business?

We welcome enquiries from retailers, offices, institutions, and other business customers. Contact us with your required products, quantities, and delivery location to discuss availability and pricing.

6. Do you deliver outside Jaipur?

Delivery availability depends on the destination and shipping arrangements. Enter your address during checkout or contact our team to confirm serviceability.

7. How can I track my order?

If tracking is available for your shipment, our team or shipping partner will provide the relevant tracking details.

8. What if I receive a damaged or incorrect product?

Contact our support team promptly with your order number and photographs of the package and product. We will review the issue according to the applicable return and refund policy.

9. Do products come with a warranty?

Warranty coverage varies by product and manufacturer. Check the product listing, invoice, or warranty documentation for the applicable terms.

10. How can I request a return or refund?

Contact our support team with your order number and reason for the request. Eligibility and processing will follow the applicable return & refund policy.

11. Which payment methods are available?

Available options may include UPI, cards, net banking, bank transfer, and other methods displayed at checkout or confirmed by our team.

12. How do I contact SGL Techno?

Email: info@sgltechno.com

Phone: +91 96675 55955 / +91 96675 55944

You can also visit our contact page for store details and directions.